Putting together separate tasks to
form newer and larger modules of work
Forming Natural Work Units
Distributing work in a logical way
so that a worker hasownership
- a sense of continuing responsibility for an identifiable body of work
Establishing Client Relationships
Identifying who the client is
Establishing direct links with the client
Setting up criteria by which the client can judge
quality of the product or service
Establishing means to relay judgments
should be as great as possible and as frequent as necessary.
Face to face contact is highly desirable, at least occasionally.
It is best to have criteria that are mutually understood and agreed upon.
Add to the job responsibilities and
formerly reserved for higher level management
Granting discretion in areas such as the following:
Removing existing blocks to naturally
job provided data about performance